There I was using my favorite marketing tool to prepare a product announcement to our client base when the site shut down. Hmmm, that was strange. I relaunched the site but could no longer get in. Then I rebooted my computer, ran some long overdue updates, and when those didn’t work I finally called my ace in IT. Guess what? This wasn’t a problem on my machine. I was just one of countless other people trying to go about my business without getting anywhere. Finally, panic set in.